The Richland Library 2013 - 2016 Strategic Plan
In early 2013, the Richland Library management and executive leadership teams adopted a new strategic plan. This document, along with a list of specific associated projects, will guide the direction of library development for the next three years.
We want to be your preferred destination for information and entertainment. No matter how you access the library, your library experiences will exceed your highest expectations. We will offer ongoing opportunities for customers to have a voice in services. We promise to listen and respond to your concerns and sugggestions.
To improve the quality of life for everyone who interacts with Richland Library.
To provide the experiences that inspire, inform and entertain.
- Our Promises - the standards for customer engagement that guide everything we do