Good Communication Skills? Apparently not!
One of my “cringe” phrases to read on a résumé is “good communication skills.” What does that even mean?
Liz Ryan, CEO of AskLizRyan.com, says, “Anyone who says he or she has ‘excellent communication skills’ evidently doesn't! Because, if you had them, you wouldn't use trite words to describe those skills. Instead of saying ‘strong communication skills’, say you built the company's newsletter from scratch. That fits within a bullet point and it says a lot about you.”
On a résumé, be sure you are giving concrete examples of your communication skills, such as documents you have created, presentations you have given, or results from your negotiations. Empty phrases like "excellent communication skills" just take up valuable real estate on your marketing piece and have no added benefit to the employer. Remember, on a résumé, be specific and think accomplishments over tasks or generic soft skills.
But communication skills go far beyond the résumé. Almost every part of our lives, from the job search to our work environment to social situations to family life, is influenced by how we communicate, verbally and nonverbally, with the words we choose to use and how we use them, with our body language, and with the communication tools we implement. Exercising the following communication tips may help you to be more effective and productive in life, work, and play.
Be an active listener: we cannot understand what someone needs or wants if we are always thinking of our next response or if we assume we know what the speaker is going to say. Give people your undivided attention!
Be mindful of what you want to say and how you will say it.
Be genuine: no one wants to talk to someone who is fake, is looking past them to the next person, or has an agenda they are pushing.
Be prepared: do your research, practice your responses to common questions, and know your audience.
Come learn more Communication Tips with a representative from Blue Cross Blue Shield of South Carolina this Tuesday, August 27, 10:00-11:00am in the Business and Job Center. Topics include: how to effectively start a conversation, tell your story, promote your career brand, network in a crowd, and answer interview questions.
Amazon Amazon Says:
Communication is the absolutely indispensable leadership discipline. But, too often, leaders and professional communicators get mired in tactics, and fail to influence public more...
Communication is the absolutely indispensable leadership discipline. But, too often, leaders and professional communicators get mired in tactics, and fail to influence public attitudes in the ways that would help them the most. The Power of Communication builds on the U.S. Marine Corps' legendary publication Warfighting, showing how to apply the Corps' proven leadership and strategy doctrine to all forms of public communication — and achieve truly extraordinary results. World-renowned leadership communications expert, consultant, and speaker Helio Fred Garcia reveals how to orient on audiences, recognizing their centers of gravity and most critical concerns. You'll learn how to integrate and succeed with all three levels of communication: strategic, operational, and tactical. Garcia shows how to take the initiative and control the agenda… respond to events with speed and focus… use the power of maneuver… prepare and plan… and put it all together, becoming a "habitually strategic" communicator. less...
Amazon Amazon Says:
Lead yourself to success―and others are sure to follow “For leaders looking for a plan of ‘Why, What, and How’ to become a better leader, the answer is between more...
Lead yourself to success―and others are sure to follow “For leaders looking for a plan of ‘Why, What, and How’ to become a better leader, the answer is between the covers of this book.” ―Chester Elton, New York Times bestselling author of The Carrot Principle, The Orange Revolution, and All In “Ever wish you could be more confident, more engaged, or more productive in your life? Look no further. All the concepts and tools are right here.” ―Ryan M. Niemiec, Psy.D., Psychologist and Education Director, VIA Institute on Character “Self-reliance, courage, confidence, emotional self-awareness, and perseverance encompassed into one leadership concept.” ―Garee W. Earnest, Ph.D., Professor, The Ohio State University “Bryant and Kazan’s groundbreaking work challenges us to take the first small steps of what will be for many a lifelong journey of self-discovery from the inside out.” ―R. Dale Safrit, Ed.D., Professor, North Carolina State University “Andrew and Ana’s . . . research, insights, and experience provide a practical tool-kit on how you can choose to live your life and your work and influence others to do the same.” ―Philip Beck, Chairman, Dubeta “It is generally accepted in the business literature that the heart of leadership is leading self. I believe that leading self is also the path to being a ‘responsible’ leader. The important contribution made by Self Leadershipis that it tells you what to do if you want to get better at leading self. Read this book if you desire to be more effective as a leader and remember, "You don't have to be bad at leadership to get better." ―Stephen C. Lundin Ph.D., author of the bestseller, Fish! less...
Amazon Amazon Says:
The key to perfecting your communication strategy Great communication skills can make all the difference in your personal and professional life, and expert author Eliz more...
The key to perfecting your communication strategy Great communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation. Packed with advice on active listening, building rapport with people, verbal and non-verbal communication, communicating using modern technology, and lots more, Communication Skills For Dummies is a comprehensive communication resource no professional should be without! Get ahead in the workplace Use effective communication skills to secure that new job offer Convince friends and family to support you on a new venture Utilising a core of simple skills, Communication Skills For Dummies will help you shine—in no time! less...