Richland Library Ballentine Maker Associate, Full-time
Ideally, the person has strong technology skills focused on media creation and/or artistic skills as he/she will be involved in our makerspaces. This individual enjoys working with people of all ages. He/She is a natural leader, teacher, and trainer, has strong technology skills, and the ability to share that knowledge with customers of varying skill levels. This individual has a passion for customer service and may have experience within an art or related creative field. Supervisory experience is a plus!
Nestled on seven wooded acres, Richland Library Ballentine serves the swiftly growing area of Northwest Richland County. New communities, established neighborhoods, and rural properties are all a part of the diverse Ballentine area. This dynamic population relies heavily on the library to provide resources, services and expert assistance in a broad range of areas.
Richland Library is a vibrant, contemporary organization that provides resources and information that advance the Midlands. Offering state-of-the-art technology, a great variety of literary and cultural programs and 11 bustling facilities located throughout the county, Richland Library offers a truly customized, modern library experience for residents and visitors alike.
Our exceptional, diverse staff are passionate about serving our community. Become a part of our team and help change the way our customers work, play, create, and communicate.
We are guided by our shared Vision: “to enhance the quality of life for our entire community”; and by strategic objectives including advancing our community, having an engaged staff who make a significant positive difference, and enhancing the experience and outcomes of customers who interact with Richland Library.
If you feel like you are the right person for this position, we encourage you to apply.
All Richland Library employees are committed to:
Effectively demonstrating characteristics of being energetic, outgoing, and strongly customer-service oriented, including the application of Richland Library’s customer engagement standards.
Greeting customers & successfully ascertaining individualized needs and/or requirements for each customer.
Engaging, encouraging, and assisting diverse customers in all areas of the Library in a welcoming, professional, and respectful manner.
Here are some of things you would be doing if hired for this position:
Assisting in coordinating use of the library’s maker space, including scheduling and conducting orientations for staff and customers and scheduling and confirming customer appointments and reservations.
Planning, developing, and conducting programming and events related to maker, media, and studio arts, for staff, general public and community groups.
Assisting library customers and staff with maker space equipment and tools.
Assisting the Ballentine Manager and librarians with overall management and leadership, including helping to keep the workflow properly moving and creating personalized customer experiences.
Leading, coaching, training, and supervising part-time employees and volunteers, guiding priorities within activities and tasks.
Managing the location operations during absence of higher level staff.
Assisting the Ballentine Manager in guiding employee performance for success.
Assisting the Ballentine Manager with aspects of interviewing, hiring, and training of new staff and volunteers.
Planning and assisting with activities and events for people of all ages.
Assisting library customers with downloading digital materials and troubleshooting a wide variety of devices and e-readers.
Assisting library customers with technology, internet, and software questions (examples include Microsoft Office, email, and online job applications)
Answering directional and informational questions about the Library, including its services, materials, programs, and initiatives.
Supporting the needs of the location, including shelving materials; creating and maintaining displays; performing opening and closing procedures; maintaining supplies, statistics and cash reconciliations; cleaning, checking, and trouble-shooting equipment; scheduling and confirming meeting room reservations; sustaining the branch’s collection.
Paying careful attention to detail when handling library materials and completing established library processes to ensure the best possible experience for the customer.
Acting to find and promote efficiencies, including working to help ensure correct location and condition of items and materials so that customers receive materials and services they desire.
Interested in what you’ve read so far? Here are minimum requirements needed to be considered for this position:
Bachelor’s degree (two years college plus at least eight years of relevant work experience may be considered in lieu of bachelor’s degree). Transcripts must be presented upon hire.
At least one year clerical or other relevant work experience; equivalent combination of training and experience may be considered. Preference may be given to relevant experience within an art or related creative field.
Interest in experimentation; talent for problem-solving; creative and innovative outlook.
Excellent communication and technical skills, including a very good understanding of technology.
Basic information about the job: Location, salary, hours
Where: Richland Library Ballentine** 1200 Dutch Fork Rd., Irmo, SC 29063
Salary: $1,101.75 biweekly, plus benefits
Hours: 37.5 hours per week, including evening and weekend hours
(Job Classification Level 106) (FLSA Status: Non-Exempt)
** Richland Library may change location and schedule of any library job.
This job involves being “on the move” in our libraries: It will include standing, walking, crouching, stooping, squatting, twisting, climbing, pushing/pulling up to 50 pounds, and lifting up to 25 pounds.
Why the Richland Library?
APPLY IMMEDIATELY. No deadline is presently established for this Vacancy. Applications being accepted now. When a deadline is determined, the deadline will be announced 24 hours in advance on the Library’s website.
Please do not send your resume/cover letter separately; only materials submitted through our online system are reviewed. All applicants must submit an online employment application using our online system. In addition to the online application, you may also attach your resume and/or cover letter; but the resume and/or cover letter will not be acceptable as an alternative to completing the online application fully. Keep in mind that if you are applying for multiple positions, you will need to submit an application for each position.
Click here to begin the application process
The Richland Library is an EQUAL OPPORTUNITY EMPLOYER. For more information about our Library system, explore the Richland Library website at www.richlandlibrary.com.