Richland Library Edgewood Associate, Full-time (Classification Level 107)
We’re seeking to hire an Associate, Full-time for our Edgewood location!
(Job Classification Level 107)
Richland Library will be opening a new library in Columbia’s Edgewood neighborhood in 2018, providing customers with: books and A/V materials, holds pickup, computer access, meeting rooms and space for community partners. Located at Oak Street and Elmwood Avenue, the renovated and reconfigured 7,000 square foot former retail space will transform into a vibrant library where Edgewood residents and others can learn, create and share.
For updates on the construction site for the new Edgewood location, please visit https://www.buildingyourlibrary.com/locations/edgewood.
We seek a natural teacher, trainer, and leader. Someone with the ability to support and actively promote team members and team activities, and keep everybody on the same page. Strong communication and technical skills are a must. The ideal candidate may be someone with good experience in retail or hospitality. Are you excited by the prospect of engaging with our community, building lasting partnerships, and leaving every customer thrilled about the Library?
If you identify yourself in this position, we encourage you to apply to join the Richland Library Edgewood staff!
All Richland Library employees are committed to:
Effectively demonstrating characteristics of being energetic, outgoing, and strongly customer-service oriented, including the application of Richland Library’s customer engagement standards.
Greeting customers & successfully ascertaining individualized needs and/or requirements for each customer.
Engaging, encouraging, and assisting diverse customers in all areas of the Library in a welcoming, professional, and respectful manner.
Here are some of things you would be doing if hired for this position:
Assisting Manager and librarians with the overall management and leadership of the Library, including keeping the workflow properly moving and meeting customer experience expectations.
Leading, coaching, training, and supervising part-time employees and volunteers, guiding priorities within activities and tasks.
Assisting the Edgewood Manager in managing employee performance for success.
Assisting the Edgewood Manager with aspects of interviewing, hiring, and training of new staff and volunteers.
Answering directional and informational questions about the Library, including its services, materials, programs, and initiatives.
Supporting the needs of the location, including completion of opening and closing procedures, maintaining supplies, statistics and cash reconciliations; cleaning, checking, and trouble-shooting equipment, and scheduling and confirming meeting room reservations; shelving materials and sustaining the library’s collection.
Acting to find and promote efficiencies, including working to help ensure correct location and condition of items and materials so that customers receive materials and services they desire.
Contributing effectively to understanding and maintaining the system for organizing and moving materials through the system.
Planning, assisting with, and/or conducting programs and trainings for children and adults such as story times, film showings, computer trainings, etc.
Managing operations during absence of higher level staff.
Performs other duties as required or assigned.
Interested in what you’ve read so far? Here are minimum requirements needed to be considered for this position:
Bachelor’s degree; two years college plus at least eight years of relevant work experience may be considered in lieu of the bachelor’s degree. Transcripts must be presented upon hire.
At least one year clerical or other relevant work experience; equivalent combination of training and experience may be considered. Preference may be given to relevant experience within a service industry.
Excellent communication and technical skills, including a good understanding of technology.
Additional skills as required by job.
Ability to perform all job duties.
Basic information about the job: Location, salary, hours
Where: Richland Library Edgewood** 2101 Oak St., Columbia, SC 29204
Salary: $1,171.50 biweekly, plus benefits
Hours: 37.5 hours per week, including evening and weekend hours.
(Job Classification Level 107) (FLSA Status: Non-Exempt)
** Richland Library may change location and schedule of any library job.
This job involves being “on the move” in our libraries: It will include standing, walking, crouching, stooping, squatting, twisting, climbing, pushing/pulling up to 50 pounds, and lifting up to 25 pounds.
Why the Richland Library?
Richland Library is a vibrant, contemporary organization that provides resources and information that advance the Midlands. Offering state-of-the-art technology, a great variety of literary and cultural programs and 11 bustling facilities located throughout the county, Richland Library offers a truly customized, modern library experience for residents and visitors alike.
Our exceptional, diverse staff are passionate about serving our community. Become a part of our team and help change the way our customers work, play, create, and communicate.
We are guided by our shared Vision: “to enhance the quality of life for our entire community”; and by strategic objectives including advancing our community, having an engaged staff who make a significant positive difference, and enhancing the experience and outcomes of customers who interact with Richland Library.
APPLY IMMEDIATELY. No deadline is presently established for this Vacancy. Applications being accepted now. When a deadline is determined, the deadline will be announced 24 hours in advance on the Library’s website.
Please do not send your resume/cover letter separately; only materials submitted through our online system are reviewed. All applicants must submit an online employment application using our online system. In addition to the online application, you may also attach your resume and/or cover letter; but the resume and/or cover letter will not be acceptable as an alternative to completing the online application fully. Keep in mind that if you are applying for multiple positions, you will need to submit an application for each position.
Click here to begin the application process
The Richland Library is an EQUAL OPPORTUNITY EMPLOYER. For more information about our Library system, explore the Richland Library website at www.richlandlibrary.com.