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There Is Still Time

You may have heard about the Affordable Care Act extension granted to those who were in "in line" by midnight on March 31, 2014. Being "in line" means that you attempted to enroll either through, by mail, or over the phone, but were unable to due to any number of technical reasons.

We are still here at Richland Library to help you with your Affordable Care Act questions and assist you with your application. Please call Lee Patterson at 231-6383 or click here to send an email to schedule an appointment to sit down one-on-one with a Certified Navigator or Application Counselor to ask your Affordable Care Act questions and we can help you finish your application.

Were you "in line?" Here's how you know, based on the examples listed on

  • You couldn’t start or continue your application because of heavy traffic to or the Marketplace call center
  • You encountered maintenance periods that kept you from using the site
  • You were blocked by error screens or similar technical issues
  • You tried to get an appointment with a Navigator or other application assister but they had no times available before the deadline
  • You sent in an application by mail and didn’t get an eligibility result before the deadline

If you tried to enroll by March 31, but you were unable to, you now have until April 15, 2014 to complete your application and receive your eligibility results. This will still give you the opportunity to have coverage this year, and not have to pay the financial penalty for not having coverage.