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Do It Right!

Best Practices For Serving Young Adults In School And Public Libraries

By Patrick Jones, 1961-

This groundbreaking series is designed to ensure that public and school librarians have the tools they need to develop and adapt their collections, services, and programs to meet the diverse -- and ever-changing -- needs of young adults.

Young adults are a growing population in libraries, yet few librarians known how to provide the unique kinds of services teenagers need and want. Now, YA experts Jones and Shoemaker apply customer service theory and technique to serving this unique population. Shoemaker explores ways to provide the best possible customer service in school library media centers. Jones offers tips, techniques and examples of how to turn teenagers into "raving fans" of the public library. Includes charts, examples, and real-life case studies. These two innovative YA librarians have written the definitive guide to customer service for librarians serving youths.

Format

Book

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ISBN

1555703941


Format: Book
Author: Jones, Patrick, 1961-
Title: Do it right! : best practices for serving young adults in school and public libraries / Patrick Jones and Joel Shoemaker.
Publisher Date: New York : Neal-Schuman Publishers, c2001.
Subject: Young adults' libraries -- United States Libraries and teenagers -- United States High school libraries -- United States.
Isbn: 1555703941 (pbk. : alk. paper)
Current Holds: 0
System Items Available: 1
System Items Total: 1
Call Number: 027.626 Jon
Oclc: 47082358
Upc:
Bib Id: 176781

Format: Book
Author: Jones, Patrick, 1961-
Title: Do it right! : best practices for serving young adults in school and public libraries / Patrick Jones and Joel Shoemaker.
Publisher, Date: New York : Neal-Schuman Publishers, c2001.
Description: xiii, 182 p. : ill. ; 23 cm.
Series: Teens @ the library series
Series: Teens @ the library series
Subjects: Young adults' libraries -- United States
Subjects: Libraries and teenagers -- United States
Subjects: High school libraries -- United States.
Other Author: Shoemaker, Joel
Notes: Includes bibliographical references and index.
LCCN: 2001030718
ISBN: 1555703941 (pbk. : alk. paper)
Requests: 0
Available Copies: 1
Total Copies: 1
Call Number: 027.626 Jon