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Dealing with People You Can't Stand

How To Bring Out The Best In People At Their Worst

By Rick Brinkman

The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people!

Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.

Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today.

Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:

  • Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs
  • Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people
  • Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people

Whether you’re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can’t Stand gives you the tools for bringing out the best in people at their worst.

Availability

1 available at Main (Downtown)
  • 302.3 Bri, Nonfiction

ISBN

9780071785723


Format: Book
Author: Brinkman, Rick
Title: Dealing with people you can't stand : how to bring out the best in people at their worst / Rick Brinkman, Rick Kirschner.
Publisher Date: New York : McGraw-Hill, c2012.
Subject: Interpersonal relations Interpersonal communication Psychology, Industrial
Isbn: 9780071785723 (alk. paper) 0071785728 (alk. paper)
Current Holds: 0
System Items Available: 1
System Items Total: 1
Call Number: 302.3 Bri
Oclc: 772122060
Upc:
Bib Id: 401083

Format: Book
Author: Brinkman, Rick
Title: Dealing with people you can't stand : how to bring out the best in people at their worst / Rick Brinkman, Rick Kirschner.
Edition: Rev. and expanded 3rd ed.
Publisher, Date: New York : McGraw-Hill, c2012.
Description: xvii, 283 p. : ill. ; 23 cm.
Subjects: Interpersonal relations
Subjects: Interpersonal communication
Subjects: Psychology, Industrial
Other Author: Kirschner, Rick
LCCN: 2012016233
ISBN: 9780071785723 (alk. paper)
ISBN: 0071785728 (alk. paper)
Requests: 0
Available Copies: 1
Total Copies: 1
Call Number: 302.3 Bri