North Main Safety Associate

Richland Library is seeking to hire a Full-Time Safety Associate at our North Main location.

Sample Duties:

• Applies the Library’s customer engagement standards by demonstrating characteristics of being enthusiastic, outgoing, and strongly customer-service oriented
• Learns and consistently exhibits Richland Library’s brand promises in all interactions with customers and colleagues; provides outstanding customer service to all internal and external customers; successfully ascertains and meets the individualized needs of each customer
• Engages, encourages, and assists diverse customers in all areas of the Library in a welcoming, professional, and respectful manner
• Patrols all interior rooms and exterior grounds to protect premises, property, and equipment; moves constantly and quickly between areas which includes all areas of the main library, and all exterior areas controlled by library (i.e., parking areas, walks, plazas, landscaping, and vehicles)
• Observes all unusual activities and behaviors on library property, and responds appropriately which involves decision-making, judgment, and knowledge of the Library’s policies and procedures
• Responds to fire and burglar alarms after hours, when informed by alarm company, police, or supervisor, which requires being immediately available, with reliable transportation to the necessary locations
• Assists customers and staff in emergency situations relating to security and safety; assists with administering emergency CPR/First Aid to staff and customers
• Follows organizational, County, public health and safety guidelines and protocols; performs job functions in a safe manner and reports all safety hazards per established policies and procedures
• Interprets, communicates, and enforces library policies, procedures, and rules to customers, security workers, and other staff
• Communicates information related to safety, security, and library-general information
• Deals effectively and appropriately with disorderly customers whenever necessary, including, as needed: effectively correcting them, removing them, preventing harm to property or persons, and notifying law enforcement as appropriate
• Maintains appropriate security reports and records
• Maintains  physical cleanliness, neatness, orderliness, and safety of exterior grounds and exterior areas which includes actively collecting and removing trash, damage, and unsightly appearance in such areas
• Attends and participates in committee, staff, and professional group meetings; stays abreast of new trends and best practices 
• Provides security to other Library locations and special events, as needed 
• May be required to attend evening and/or weekend meetings and events based on organizational responsibilities and/or requirements 
• May assist with monitoring and administering staff parking
• May assist library staff in limited aspects of their job duties, as needed
• May locate certain customers and relay messages from outside callers, within appropriate guidelines

Requirements:

High School diploma or GED; one (1) year of directly-related experience in security and/or law enforcement; or an equivalent combination of education, certification, training, and/or experience. 

Certifications and Licenses:

May be required to possess and maintain a valid State of South Carolina Driver’s License and the ability to drive a Library owned vehicle per established policies, procedures, and safety guidelines
 

Location, Salary & Hours:

Where: Richland Library North Main, 5306 North Main Street, Columbia, SC 29203

Salary: $1,143.75 biweekly, plus excellent benefits

Hours: 37.5 hours per week to include weekends:

Tuesday - Thursday 11:15 am - 8:15 pm; Friday 9:15 am - 6:15 pm and Saturday 12:15 pm - 6:15 pm  

Job Role & Level: A2; Pay Grade & Salary Band: 2; FLSA Status: Non-Exempt

** Richland Library may change location and schedule of any library job.

How to apply:

Please click this link to apply!

Deadline: Open Until Filled. However, we reserve the right to close this posting without notice. We encourage applicants to apply as soon as possible.

No phone calls and/or in person inquiries regarding status of applications. Applicants selected for interview will be contacted by phone. 

Why the Richland Library?

Richland Library is a vibrant, contemporary organization that provides resources and information that advance the Midlands. Offering state-of-the-art technology, a great variety of literary and cultural programs and 12 bustling facilities located throughout the county, Richland Library offers a truly customized, modern library experience for residents and visitors alike. 

The Richland Library is an award-winning, forward-thinking public library system because of our exceptional, diverse staff, who are passionate about serving our community. Be a part of our team and help us to continue to fulfill our mission to help our customers learn, create and share.

We are guided by our shared Vision: “to enhance the quality of life for our entire community”; and by strategic objectives including advancing our community, having an engaged staff who make a significant positive difference, and enhancing the experience and outcomes of customers who interact with Richland Library.